He (Custennin) was a king ever mindful of the respect of his people
and sought to win it daily. - Merlin, Stephen R Lawhead
As I have often written
here, words properly chosen, ordered, and timed, are a necessary component of
effective communication, especially in regard to leadership. (Here, here, here,
here, and here.) It’s more than words, however, but also how the words
are expressed: the tonality and spirit
behind the words. As Lawhead wrote of Merlin’s voice:
It was his (Merlin’s) voice that fascinated me. Infinitely
expressive, it served him in any manner he wished. When he lashed, it could
raise welts on a stone. When he soothed, it could have shamed nightingales into
silence. And when he commanded, mountains and valleys exchanged places. “Arthur,” Stephen R Lawhead
Wilson: Crikey, Lord. I want that gift!
Question: Had Merlin been a man of low
character, a man whose spirit was muddied and tarnished, what would be the
effect of his words, then?
A Man of Impeccable Character
Back in the 70s, I heard a
man speaking who was raising money for a mission in South America. He couldn’t
put a cogent sentence together, his grammar was atrocious, and his voice
grating. The astounding thing, for me, was watching the audience. People were
captivated and moved to give far more than his target amount. (I knew the host
and asked him how much was raised.)
It took me a few days to
process what I had witnessed. Gradually, it dawned on me that it was his
authenticity and, even more critically, the respect he commanded. In speaking
with the host, I found out that he stayed in constant contact with his donors
as to how the money was being spent and the results being achieved … or not.
Yes, if it was “bad news,” he let them know.
But it was even more than
this. He had a reputation for impeccable integrity.
If he made a promise, he
kept it.
He was over-the-top
conscientious with the money that was donated.
In listening to others speak
of him the description that came up most often was “Respectful toward others.”
While he was not eloquent,
his “Yes” was “Yes” and his “No” was “No.” “He never exaggerates”; “he never
equivocates.”
We all know people whose
skills we respect, while not feeling the same way about their character. While
this tension between the two exists for us, it doesn’t always lead to a breach
in the relationship. Yet, the reality is that the tension causes us to keep a
bit of distance. And when conflict arises? When we are in a situation where
their words matter? We have our doubts. Or worse.
What I learned from this missionary
was that character has its own efficaciousness and eloquence.
St. Luke wrote that sinners
heard Jesus “gladly.” Why? Certainly he was eloquent. However, it was his
character that opened their hearts to his words, as it did with this
“ineloquent” gentleman.
Copyright, Monte E Wilson, 2018
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